Cusco Tours Peru Machu Picchu
At Cusco Tours Peru Machu Picchu, we value your trust and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, store, and safeguard your data when you interact with our website, make a booking, or communicate with our team.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
We collect different types of personal information depending on how you interact with us. This information may be collected directly from you or automatically through your use of our website.
When you contact us, request a quote, or make a booking, we may collect:
Full name and surname
Email address
Phone number (including country code)
Nationality and passport details (if required for bookings such as Machu Picchu permits)
Travel dates and preferences
Number of travelers and special requirements
Any additional information you choose to share with us
When making a reservation, payment details may be required. These are processed securely through trusted third-party payment providers. We do not store sensitive financial information such as full credit card numbers on our servers.
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referring website or search engine
This information helps us improve our website and services.
We use your personal data for legitimate business purposes, including:
Processing and confirming bookings
Coordinating travel services (guides, transportation, hotels, permits)
Communicating with you before, during, and after your trip
Providing customer support and responding to inquiries
Sending booking confirmations, invoices, and updates
Improving our website functionality and user experience
Sending promotional emails, special offers, or newsletters (only with your consent)
We ensure that your data is only used for the purposes for which it was collected.
We respect your privacy and do not sell or rent your personal information. However, in order to provide our services effectively, we may share your data with trusted third parties, including:
Local service providers (tour guides, transport companies, hotels, ticketing agencies)
Government authorities when required for permits or legal compliance (e.g., Machu Picchu entry tickets)
Payment processors for secure transactions
IT and website service providers
All third parties are required to handle your data securely and only for the purposes specified by us.
We may also disclose your information if required by law or to protect our legal rights.
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
These measures include:
Secure servers and encrypted communications
Limited access to personal data
Regular monitoring of our systems
While we strive to protect your information, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:
Completing your booking and travel services
Complying with legal and tax obligations
Resolving disputes and enforcing agreements
Once your data is no longer required, it will be securely deleted or anonymized.
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
Understand how visitors use our website
Improve website performance and usability
Provide relevant content and marketing
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
Depending on applicable laws, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Object to or restrict certain types of data processing
Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details provided below.
Our website may contain links to third-party websites or services. These external sites have their own privacy policies, and we are not responsible for their content or data practices.
We encourage you to review their privacy policies before providing any personal information.
As a travel agency operating in Peru and serving international clients, your information may be transferred and processed in different countries.
By using our services, you consent to such transfers, provided that appropriate safeguards are in place to protect your data.
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.
If we become aware that we have collected such data, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Cusco Tours Peru Machu Picchu
